Reframing the PMO's Role in a Product Operating Model

Mercedes Draffin — Wed, 02 Sep 2026 20:45:29 GMT

I've spent twenty years in PMO roles, and two months in this particular one, leading a PMO through a shift to a Product Operating Model. I want to write about it now, mid-transition, because the honest version of this story is more useful than the tidy one I could tell later.

How ConstructConnect Built a Governed Semantic Layer for Self-Service Analytics with Claude

Julia Salinas — Wed, 02 Sep 2026 20:36:04 GMT

This article describes ConstructConnect's approach to agentic analytics, drawing on the patterns Anthropic published in How Anthropic Enables Self-Service Data Analytics with Claude. Where Anthropic solved the same problems at a language model company, we solved them at a construction technology platform. The architecture is similar, the domain is different, and one decision we made differently changed the entire design.

Technology and Culture and Blog

Reframing the PMO's Role in a Product Operating Model

How ConstructConnect Built a Governed Semantic Layer for Self-Service Analytics with Claude