“I can’t remember how we found BidClerk but I wouldn’t want to be without it.” —Carolyn Nott, Business Development, Laschober+Sovich Founded: 1960 Headquarters: Woodland Hills, California Company Size: 7 full time/1 part time employees Role: Design Consultant Specialty: Food Facilities Consultants Business Challenge: Needed a lead service to help identify the right opportunities for business growth. More Information: www.laschoberslovich.com Find out how we can help you find more projects Learn More Today “I can’t remember how we found BidClerk but I wouldn’t want to be without it.” —Carolyn Nott, Business Development, Laschober+Sovich INTRODUCTION Since its founding in 1960, Laschober+Sovich has become known worldwide for its superior kitchen and foodservice facility designs. This team of eight, led by its principal and president Larry Lanier, has designed everything related to the foodservice industry including kitchens, food courts and resorts for Disney, cultural centers, business campuses and malls throughout the United States, Asia and Europe. They also have designed foodservice facilities for governmental projects, hospitals, schools, universities and colleges. The foodservice facilities consulting firm has seen tremendous growth over the past decade and shows no signs of slowing down. It relies on referrals and relationships to sustain that growth. “BidClerk is our tool for finding out about new projects. We find it is particularly useful for us and it has greatly helped me do my job.” —Carolyn Nott, Laschober+Sovich THE CHALLENGE Carolyn Nott, who is responsible for bringing in new business for Laschober+Sovich, is always looking for new opportunities to build relationships with architects and project owners. Carolyn says BidClerk has contributed significantly to establishing those relationships and helping the organization grow. “BidClerk is our tool for finding out about new projects,” says Carolyn. “We find it is particularly useful for us and it has greatly helped me to do my job.” Carolyn had subscribed to another lead service provider prior to BidClerk, but that service only listed public/governmental projects and the leads were often already in the bidding phase of the project. “I can’t remember how we found BidClerk, but I wouldn’t want to be without it. The projects we find are often in the planning phase and may have another year or more before starting the design process,” says Carolyn, which is the best time for Carolyn to learn about a project. Finding projects earlier in the construction life cycle gives Carolyn the opportunity to connect with the project owner and architect so Laschober+Sovich can play an integral role in the design phase as well as build relationships “The projects we find are often in the planning phase and may have another year or more before starting the design process.” —Carolyn Nott, Laschober+Sovich THE SOLUTION Lashober+Sovich has subscribed to BidClerk for nearly 10 years. Working with her account executive, Carolyn set up a project search that finds the projects Laschober+Sovich would be most interested in. “The BidClerk team took time to work with us to discover exactly what our needs were and what we were looking for. Then they tailored our search to our needs.” Carolyn receives alerts whenever a new project is posted or when one of her tracked projects has an update. Carolyn has been tracking some projects since 2014. “Some projects aren’t going to happen for two to three years,” says Carolyn. “It is essential to track these projects. It helps build a pipeline.” On average, Carolyn receives alerts for at least 25 projects a day. With the information provided, including project history, key players, location, project value, and what stage it is in the construction process, Carolyn says, she “can identify very quickly which ones would be the best projects to pursue.” “BidClerk gives us the early track on these projects. These early projects give us a good opportunity to reach out to architects with whom we haven’t worked with before,” Carolyn says. “We have a chance to introduce our company to them. It gives us the opportunity to begin a relationship with those architects.” “The projects we find are often in the planning phase and may have another year or more before starting the design process.” —Carolyn Nott, Laschober+Sovich THE RESULTS Carolyn says being able to use project information helps take the edge off a cold call. “Being able to say, ‘I see you’re involved in this project and wondering if you need a foodservice consultant for it’, makes the call more valid.” And while that project may be years off, that architect or project owner may have other projects that could use them more immediately. Carolyn also has passed along several project leads to architects. “We’ve become a good source for leads to our architects,” which Carolyn says helps grow already established relationships. Carolyn regularly recommends BidClerk to architects because the project leads are in the very early planning stage, “a point that could be very useful for architects to get in contact with the owner or developer.” As to Laschober+Sovich’s investment in BidClerk, Carolyn says it is absolutely worthwhile. “Every year I get asked if we are using it and if it is helpful. I always say, “Yes, renew it!” Find out how we can serve your needs and help you find more projects. LEARN MORE
When Solid was looking for the right platform to take its growing construction and concrete polishing division to the next level,they turned to iSqFt to connect nationwide to a network of more than 1,500 general contractors. In 2016, SOLID, a concrete, stone, metal, and wood maintenance and restoration contractor, set out to grow its market share in each of its 19 locations throughout the U.S. Yet, it did not want to lose sight of who it was and who it serves with this ambitious goal. The customer-driven SOLID sought a platform that could tune them into bid opportunities across the U.S. but also give them the contacts and connections needed to build deep, long-lasting business relationships. Founded: 2014 Headquarters: Charlotte, NC Challenge: Grow SOLID Division’s market share by: Engaging a nationwide network of general contractors Establishing themselves as a player early in the bidding cycle Moving bids along the bid process throughout its 19 locations Solution: iSqFt Project Leads with AutoSearch Results: Strong connections to general contractors nationwide Increased productivity with bid process Increased project leads and generation More Information: www.solidcare.com Learn how to take your business to the next level Learn More Today When SOLID was looking for the right platform to take its growing construction and concrete polishing division to the next level,they turned to iSqFt to connect nationwide to a network of more than 1,500 general contractors. INTRODUCTION In 2016, SOLID, a concrete, stone, metal, and wood maintenance and restoration contractor, set out to grow its market share in each of its 19 locations throughout the U.S. Yet, it did not want to lose sight of who it was and who it serves with this ambitious goal. The customer-driven SOLID sought a platform that could tune them into bid opportunities across the U.S. but also give them the contacts and connections needed to build deep, long-lasting business relationships. THE CHALLENGE SOLID’s success has been built on providing stellar service, innovative solutions, and true craftsmanship. With more than 50% of its annual volume coming from repeat clients, the company’s work spoke for itself. As the company extended its footprint and grew its business, SOLID needed to grow its network and expand its abilities beyond traditional sales methods. “Previously we relied on bid forms and bid lists from various municipalities and reaching out to general contractors by phone or by person if we could,” says Scott Calabritto, Technical Support Manager at SOLID. “Cold calling was a big process in the past.” “We had the goal to expand our Construction and Concrete divisions. In order to do that, we needed access to a broader base of general contractors, not on a local level but on a regional and national level.” To realize its business growth goals, Scott says SOLID needed to streamline the bidding process as well as find bid opportunities earlier in the process to influence the budget. “We started researching different software and internet-based services that connected subcontractors, such as ourselves, to projects nationwide,” says Jim Crippen, Process and Operations Manager, Concrete, at SOLID. “I had heard of iSqFt’s project leads from a colleague in the industry and we checked them out.” “iSqFt is a bidding and opportunities platform that will allow you greater access to projects and potential customers within your area of expertise that you might not find elsewhere.” —Jim Crippen, SOLID THE SOLUTION With iSqFt’s assistance, Scott set up AutoSearch and created a list of keywords focused on the services and products most relevant to the company. The program searches through projects details, specifications, project status, and location to find the jobs that offer the best opportunities for SOLID. These searches are saved into the team’s portfolio to find and categorize new and updated projects with minimal navigation. “One of my favorite features of iSqFt is the keyword searches,” says Scott. “Some of these project manuals are 1,400+ pages. Keyword searches quickly gets us to the sections that qualify for us. We use them for administrative keywords, so our legal and accounting teams can review their portions as well.“ They have access to the general contractors bidding on their most relevant projects and key contacts to connect with all general contractors bidding on a construction project at once. “This gets us in on the bidding process early enough to have influence and to build relationships with those general contractors,” Scott says They’ve been able to identify and follow up with the awarded general contractor to gain insight on why they were or were not selected and build relationships from there. Jim states, “We’ve been able to speak with general contractors who have shared information with us on why we were not successful and how we could be more successful going forward. We’ve been able to develop relationships based on these conversations.” Their 19 locations can quickly and easily share information and project details to streamline and speed up the bidding process. Now, Scott says SOLID “can move bids along within the team with relative ease from one department to the next and get it through the entire bidding process.” “We started with a small market sample to beta test,” Scott adds, “Over the past six months, we’ve seen how it works. With the number of bids we’ve been able to put through the pipeline, the relationships we’ve established and the successes we’ve had, we’ve decided to expand the product to our entire national network and bring iSqFt to the table for all of our locations."" “iSqFt gives us a competitive edge. Through iSqFt, we’ve been able to interact with general contractors who we might not have had the opportunity to before. Many have shared information with us on why our bids were or were not successful, and assisted us in moving forward. That’s the type of information that we need and the types of relationships that we need to grow the organization the way we want to.” — Jim Crippen, SOLID THE RESULTS “iSqFt has definitely increased our ability to respond to more individual bid opportunities as well as reach a broader base of general contractors than we would with our previous process,” says Scott. “We’ve been able to streamline the bidding process dramatically. iSqFt gives us the ability to produce quicker, better proposals in a pipeline that has been very beneficial to SOLID’s growth,” Jim adds. “To be able to submit a large volume of proposals for concrete polishing over the last six-month period within our test market is significant and a vast improvement compared to what we were capable of doing before.” “iSqFt also has connected SOLID with regional and national commercial and retail general contractors who work on several projects for the same owner/operator. These connections and relationships have been a great benefit to SOLID,” says Scott. “Our investment in the iSqFt product has definitely been worth it,” sums up Jim. “Just having completed the beta testing and with the successes we’ve had at this point, I think this is an investment in our future. “We would absolutely recommend iSqFt to anyone in the construction industry… as long as they weren’t competitors of ours.” Learn how to take your business to the next level LEARN MORE
When Waterman Industries found itself spending too much of its time tracking down project documents, it knew it needed a more dependable national plan room. What it found with iSqFt was a product and a partner they could count on. Success to Waterman is knowing it is providing the best products and the best solutions to its customers. And it’s not just about customer service for Waterman, it’s about powerful partnerships. Everything it does—innovative products, product training, technical support—is driven by the need to ensure an excellent customer experience. Founded: 1912 Headquarters: Exeter, Califorina Company Size: 200+ Employees Annual Revenue: $2.4 billion Role: Building product manufacturer Specialty: Flow control solutions for water utilities, wastewater treatment, agricultural irrigation and hydro-power. Business Challenge: Needed to find efficiencies in its project leads process and easier way to communicate those leads with customers. More Information: www.watermanusa.com Don't waste time tracking down projects Learn More Today When Waterman Industries found itself spending too much of its time tracking down project documents, it knew it needed a more dependable national plan room. What it found with iSqFt was a product and a partner they could count on. INTRODUCTION Success to Waterman is knowing it is providing the best products and the best solutions to its customers. And it’s not just about customer service for Waterman, it’s about powerful partnerships. Everything it does—innovative products, product training, technical support—is driven by the need to ensure an excellent customer experience. Waterman Industries is a manufacturer of water control products for water treatment, wastewater, agricultural irrigation and flood control management. Its biggest customers are government and agriculture. Its relationships with customers have been the bedrock of success for this 100+ year old company and continues to drive its need to produce innovative and best-in-class products. “iSqFt makes my job easier by providing the information, the documents and the tools I need to put together a full package and easily share that package with our estimators to quote.” —Frank Soto, Take Offs, Waterman Industries THE CHALLENGE Frank Soto, Take Offs for Waterman Industries, found his frustrations were growing as he started spending more and more of his time tracking down the projects that specified Waterman products and the plans and specifications for those projects. Waterman subscribed to and was paying for a nationwide plan room that was not producing the information it needed to grow its business. It was not providing the tools they needed to forge those powerful partnerships with its customers. “There were several times our previous plan room didn’t have the documents we needed for a job. It was frustrating because we were paying for this service, and it wasn’t providing what we needed,” says Frank. “We were spending our time tracking down the original source—whether that was the construction manager, the design team or the project owner—and spending time and money to purchase plans and specs.” Frank says they needed access to a more comprehensive database of projects that included the documents, plans and specifications needed to quote a job. They also were looking to streamline the sharing of project details and updates with their customers. That was five years ago. Frank can’t remember how he found iSqFt, but he says, “iSqFt has been a game changer for us. I wouldn’t go back. It has the information I need and if it doesn’t, the iSqFt team goes above and beyond to find it.” THE SOLUTION iSqFt has since solved Frank’s frustration with its project leads service, where Frank can search hundreds of thousands of projects for those most relevant to Waterman’s business. When he finds the right project, he easily downloads the documents he needs, including plans, specifications and addenda. In addition to iSqFt, Waterman Industries subscribes to iSqFt’s Takeoff product, which gives Frank the ability to do takeoffs directly within iSqFt. “My job is to take care of our estimators. I gather the information and list the materials with quantities and products required for the job. With iSqFt’s Takeoff feature, I can detail every angle, every measurement so our estimators don’t need to spend their time looking for that information,” says Frank. “iSqFt makes my job easier by providing the information, the documents and the tools I need to put together a full package and easily share that package with our estimators to quote.” “We search for plans and specs on a daily basis to see if we can bid on jobs that specify our equipment,” Frank explains. “We also gather information for our agents and are able to simply tag and invite them to bid on those projects.” “We have a limited time to meet deadlines and we don't always have time to wait on key information. iSqFt has surpassed our previous plan room providers by leaps and bounds by meeting this demand, thereby relieving our stress significantly.” – Frank Soto, Take Offs, Waterman Industries THE RESULTS Waterman is saving time and money with iSqFt. Frank rarely finds he has to chase down the right documents to provide a quote. When he does, he knows he can count on iSqFt to help. “There have been a few jobs that I needed documents for that iSqFt didn’t have,” Frank says. “However, when that does happen, the iSqFt team has jumped on the ball like a true champ. They have always come through for us.” Being able to share project documents and updates through the Waterman internal team as well as with their agents and customers is a huge advantage to the company. Frank says the feature to be able to tag his customers on project addendums ensures everyone is on the same page. It’s also helped them build stronger relationships with its customers. “iSqFt has been able to improve our customers’ experience because not only can we provide all the information they need for a bid, but we let them know about bid opportunities they weren’t aware of,” Frank says. “We are bringing the jobs to our customers.” “This is a fast-paced environment and our customers are our priority. When they need information now, we need to provide it now. We have a limited time to meet deadlines and we don't always have time to wait on key information. iSqFt has surpassed our previous plan room providers by leaps and bounds by meeting this demand, thereby relieving our stress significantly.